Sunday, March 27, 2011

Consulting Engagement- An Overview

Today the world has become a one global market; both for goods and services.   This involves exchanges of contractual obligations and organized commitments to one another involved in business.   Consulting Engagement has been the most predominant in the IT world and delivery services with the onset of offshore-onshore model or the best shore services taking the world as one platform for global delivery.  In such a context, there is large necessity to understanding how this consulting engagement works.

1. It is very important to understand the value of the Consulting Engagement for all the parties involved.  For example a IT MNC acquires to perform services for a Automobile Giant in Germany, which has a delivery unit in India, it is important to know lot more things than the usual business deal.
  • Government Regulations
  • Understanding the Client needs
  • Cultural dimension
  • Technological awareness
There is also a need to analyze the business goals, competencies available, budgets involved, business and strategic plans on delivery,  value of IT for the business, expected customer service levels and agreements if any,  and customer satisfaction assessment methods.

2.  It is predominant to know the elements of the consulting engagement life cycle and understand some underlying questions on the capabilities, providing satisfying technical solutions and effective project management

  • Engaging the right people, who in the IT world are called as Technology Consultants
  • Ensure the people hired have the right skills in terms of both technical and non-technical required to run a smooth business
  • Design a proper contract or a statement of work and set the expectations out of the fresh engagement
  • The scope of the work is detailed and work products are defined as deliverables
  • Does all the parties involved have all the required information, that includes any implicit and undefined requirements have to be analyzed
  • Schedules and time frames have to be decided with milestones and tollgates well defined depending on the business need
  • Metrics to measure the productivity have to be laid out so that the engagement manages to gather this information from the beginning to assess the process oriented IT delivery
  • Continuous monitoring and control to ensure that any variance in the terms of scope, cost or time are having mitigation plans in advance and can be duly aligned in the golden triangle to meet the engagement objectives
  • Though it is always painful not to discuss, the last step, it is always advisable to keep a note on what should happen in case the engagement fails, or have to be shifted from the scope or focus.   And on what circumstances the contract gets void and the engagement gets cancelled have to be put on paper.
3. The major steps in the Consulting Engagement would always involved the following
  • Creating the customer- engagement - vendor relationship.    Example, creating customer accounts within a large corporate house
  • Defining the customer need-   It is important to understand why the client needs this engagement and what value addition it is going to bring
  • Skill Matrix designed-   This includes creating a capability model involving both infrastructure availability and also the software technical capabilities and level of expertize of the resources planned to be involved in the engagement
  • Create a Program or Project plan -  This framework initiates the initial set up that is necessary to carry on with the engagement
  • Proposal or bid for the engagement-  Create a ball point estimates on what it takes to do this engagement with success and profits to either parties involved.    Create outstanding yellow board presentations on what makes us the best vendor for the engagement
  • Information is the key-  Having detailed information on the clients need, market competitions, capabilities and competencies will help us keep the engagement alive till the successful closure
  • Creating the proposal and finalizing it-  This involves both the actual experts in the field to review if the proposal would work and senior management involvement to ensure that the proposal materializes as a strengthful engagement  giving wider scope of work and opportunities
  • Commitment and honoring the engagement-  It is vital to provide our commitment to clients and do every bit of possibility to ensure that the commitments are met on time, within budget and as needed by the clients in the specification
  • Execution of the engagement-  Well planned and adequately managed engagement would ensure success to the vendors and effective solutions to the clients
  • Communication and feedback-  As the engagement progresses, it is important to keep a strong client- delivery teams relationship by constant feedback and active communications
  • Improving the scope of future engagement-  A well performed service is always a opening door for new business.   Especially if the clients are happy with the deliverables of the engagement consulting involved, they would definitely come back to the same vendor for their future business needs.  This established a continuous and most progressing business relationship.
4.  Focus of the clients and consultants involved in the engagement
  • Clients should focus on the business need, budget allocated and approved and obstacles involved and how to mitigate those obstacles with the consultants help and the process of escalation in case of need
  • Consultants to focus on the management of the engagement by effective project management and upkeep of timing and quality deliverables,  provide improvement opportunities and expertise that would strengthen client's business  and aim at customer satisfaction
5.  The Consulting Engagements are successful and boon to clients when
  • Clients see a value addition to their core business due to this engagement and consultants find a meaningful and productive work that is profitable to their business
  • Expectations are clear, concrete and complete so that all stakeholders are aware on what need to be done to make this a pain free process
  • There is a business need to ensure that the deliverables are made on time, as per the specifications set by the clients, reusable components and providing adequate reliability on the products for the best of business use and on time
  • Communication is in place to ensure that everything goes smooth for the client- consultant relationship to be ending to a successful engagement.






Tuesday, March 15, 2011

Japan Tsunami and EarthQuake 2011- A Tribute. Time to Rethink! Time for Global Harmony!

The fury of Mother Earth.,

Devastating the planets precious lands

Succumbing to the devilish waves of sea

Where will the man go in calmness?







 

As the earth below our feet shake

Can there be shaking to our Faiths

That Nature wins over Man always

No matter how much intelligence he gains





Mankind in its quest to conquer lands

And protect against those uncivilized perpetrators

Build up science and nuclear plants

But who can save them from the nature’s call



Was the nuclear plants helpful when Nations shook

And was there any predictions of them in the books

Was the man’s science greater than god’s creation

And will there be a day where we can run away from such devastation!





A nation called Japan struggles to live after shocks

The world looks at them in fear of the future

A world that is so uncertain how to handle the

Volcanic eruptions and the seismic motions






We clone lives, and build satellites,

Run behind borders and expansion plans

Fight with Nations in sharing every bit of this planet

Exploiting it forgetting that there is nothing at the end…





Nations and its leaders crave for materialistic wellness

Capturing and exploiting every one down trodden

Moral values go only good in the books

And human values devoid at every corner…



How much big or small you are as a person

Rich or poor, which ever race or religion

Creed or caste, nation or language.,

You are all the same in the Nature’s view



People who understand these things few

Will feel elated and praise for the blessings we have

Stop worrying for the wealth’s that we don’t make

Or the rules and laws we make and break



The Japanese showed a unique sense of solidarity

They did not loot or steal the fellow people and stood together

Have worked to rebuild lives after the first atomic bombs

And they would recover from this catastrophe too



The Nation called Japan, in all its preparedness

To handle the known and unknown chaos

Have shown the world the calmness that engulfs

After the tsunamis and storms that tore life’s apart



Only wish, we extend our thoughts and prayers

Stand by their hope, strength, faith and recovery

Learn not to exploit the natural beauty of this world

And learn to live with the a Global Harmony!



We all know, the end is uncertain,

Be it for individuals or for a Nation together

Either that be man- made or Natural Fury

So there is a need to live in Peace and Global Eternity!




Sunday, March 13, 2011

Why Talwars wouldn't have killed Aarushi and Hemraj?- Part 10 Tributes and voices for and against would continue....Rest in Peace Aarushi and Hemraj...Hope Justice Prevails

With the goofed up investigations, horrible collection of forensic evidence and playing of words and opinions on this grace...the race for justice in this case is long and awaiting. 

There can be no sooner end for this tunnel and Tributes will continue for the little angel Aarushi and her servant Hemraj.    

Let them Rest in Peace, as rest of India, breaks their heads in opinionating and insuniating this case as they thoughts and directions take.



This is my personal opinion that parents are innocent in this case and has to direct relevance to this case on my reviews and opinions on this case. 

 As a parent, my concern for this case is mutual and neutral.  I only wish parents will get justice if they are truly innocent. 

Or they explain to us all why they did it if they are guilty. 

Either way, all those effected by this case and its ongoing investigations and media attention need answers to put an end to this obsession of an unfortunate event of a child. 



Media frenzy on this case will not end soon....'Everyone killed Aarushi'  Is the truth....if No one killed Aarushi....


Only wish God shows mercy on Aarushi's parents if they are truthful and innocent.  Let them have peace of mind in their lives and let Aarushi Legacy Continue

Why Talwars wouldn't have killed Aarushi and Hemraj?- Part 9 Why it is important to DPS Noida and its students? And for students of similar schools to resolve this case?

The below given pictures reflect the Urban Youth of young and vibrant India in making.

 These kids are in a liberal India, without any threat of the adult life...free from wicked thinking and do not think it is wrong to move with girls and boys together in a coeducation system.

 Schools give them enough freedom to imagine big and parents pamper with all goodies in life to make their lives secured, peaceful and happy.

   Most of these kids do not know the turbulances of the poverty life of the below the poverty line children starving in India and living on roads.   Aarushi was one amogst them.

 These pictures are from DPS Noida kids who rocked themselves in and out and work hard in studies, particpate in culturals and celebrate life as it gives to them

The justice in this case is very important for them to focus on life back and think from a worry free world and pay rich tributes to liberal India, and their memory of Aarushi Talwar, the innocent teenager who lost her life from this world



They want the kites to fly high and so do their dreams.   They want Justice for Aarushi

Why Talwars wouldn't have killed Aarushi and Hemraj?- Part 8 Why Talwars are in deep trouble?

Why Talwars are in deep trouble?



1. Not investigating a male servant background in detail before hiring him to stay with them



2. Repeatedly going on Television with a bold face and trying to prove innocence. There is more self defense than grief in the whole situation according to ordinary Indian viewers., who love to opinionate, gossip as long as its not their personal issue


3. Relying too much on the police and burecracy that has no meaning in India


4. Being innocent, vulnerable and ordinary upper middle class professionals who still believe in Judiciary


5. Giving too much of freedom and never imagining to what extent this would blow up



6. Nupur consistently claiming that she would have left the keys on her daughter’s door inadvertently. When she finally went inside her daughter’s room when she was awake could have knocked and asked her kid to open from inside and then Aarushi locking from inside before sleep. Small mistakes make bigger issues



7. Rajesh inadvertently initially claiming that Hemaraj killed Aarushi




8. Because there was no other person inside the house during the time of crime, than the two defendents and two victims, they are victimized. Similar case in Trivedia Pankajkumar Drivedi in Gujarat in 70’s proved such a claim by the courts



9. With all the above said and done, somewhere there could be missing pieces that Talwars are hiding in this case? Why and what is it? For if the murders were preplanned there had to be a motive and that associated with Talwars in some way directly or indirectly.



10. Top most reason is that it is not enough to aspire for our children, but it is equally the parents responsibility to protect them and secure their lives emotionally, physically and financially till they can be on their own.



Talwars as parents should be feeling guilty for life time for not having been able to protect their only child from the cruetly of mankind in its wildest form. No court or judgment can help them to survive this guilt and as parents I am sure they must be going through a inner struggle and fighting with this thought not just now but for rest of their lives.




Why Talwars wouldn't have killed Aarushi and Hemraj?- Part 7- Several reasons why Rajesh and Nupur would not have axed their only child?

Aarushi was their dream child., after 11 years of waiting, through a strenuous process of IVF, the child was born as a symbol of their love marriage.

• Both are educated and highly talented professionals, having a high sense of commonsense, social awareness and ample aspirations for their only child



• Employing a nepali male servant in a house, when both parents are busy with highly demanding professions is not uncommon in upper middle class India and cannot be blamed for they were not having a teen guy at home, but a matured fatherly figure Hemraj who also regarded Aarushi as ‘betti’.



• Aarushi was a normal teen in a upper middle class family, having access to internet, cell phone, friends, co-education, foreign trips, planned vacations and holidays, regular tantrums, celebrations of birthdays and every special day (remember her Father day cards that were beautifully written to commend how best his dad could be in this world)



• Parents sleeping just 6 feet away in another room and not hearing anything is a quite possibility with Window AC’s on in both the rooms. CBI did the trail check of the same situation and confirmed that they did not hear any sound when they replicated the situation.

• Parents locking the room. It is not a literal locking but having the automatic door locks for safety when the child is sleeping in another room and keeping the keys safely. In matured modern society, children no longer cling to the beds of their parents as practiced in most parts of the world. So putting their only child, who is well aware of what is right and wrong to sleep in a different room is no sin. I wouldn’t think that any mother would not tell her daughter to close the door and sleep, for various reasons. Why do media make this a big issue is nothing but a drama!

• Parents not grieving in public. Is being composed and shocked is a sin? Why should they grieve in front of the camera…to garner your sympathies? Heights of public expectations. Are we not moving to a more matured world where we stand in silence during funerals and grief in private? If the parents are boldly facing the cameras and not crying in front of public, does it mean that it should cost them their innocence?

• Parents being awake till midnight on the night of the crime. Rajesh Talwar have confirmed that he was awake late that night, as he made phone calls to his brother in law and also an association in US for which he had to sent some subscriptions and it was only post midnight he went to bed. 60% of working parents, who are doctors, and who see patients till 9 or 10 pm, end up sleeping around midnight. That was usual for them. Not planning up a murder of their only daughter. Being doctors, they could have killed her in more planned and peaceful way if that was their only intention.



• Aarushi’s boy friend giving clues against her dad…This is another absurd theory. Aarushi spoke to Anmol for close to 600 times in 2 months before her death and all were normal calls that happen between teenagers and friends in school. They were not lengthy conversations like crying and cribbing over some issue. 90% of coeducated children today spend 50% of their time on internet and cell phones. It is the system today. For upper Noida and delhi kids, I don’t think this would be strange. May be for the conservative society that still thinks talking between boys and girls is a crime , yes this would sound absurd.

• Aarushi being angry with Rajesh Talwar in one of her Orkut messages…it is not being angry. It is being pleading to go for a movie with friends for which Rajesh refused. Just like any other parent would do usually. Even we warn our teen daughter not to post pics on facebook, does that mean that she will be technically angry on us to create a forever rift? Give me a break!

• Aarushi Talwar and Hemraj having sex, Rajesh finding them in compromising positions and what not. Such a cheap statements from Noida police because of the ongoing honour killings in Haryana, Punjab and many other states. I don’t think Aarushi would have ever stopped to such a low of having a affair with a fatherly man who is a servant in their house. She defiantly had better friends and options if she wanted to.

• Murder done with a clinical precision… Possibile it is done by a professional killer too. I don’t think doctors would find it easy to plan splitting their daughter’s throat and to see her go from this world. She was the most beautiful child, well behaved and parents wanted to give her the world. Either they should have been mentally retarted to do such a barbaric act and Talwars definitely are not.

• Talwars parents were all well established and served in Armed forces and have high social values. There was no motive of money or honor killing in this case as the parents themselves were in love marriage, and any of Aarushi’s expectations would have been met with counseling, warning or changing lifestyle but killing would not have been the only way for them to get of any such oddity.

• Rajesh Talwar having affair with Anitha Durrani. Another theory that burnt with the time. Anitha and Rajesh shared the same premises to work and that is very common in doctor community to share clinics and hospitals to see their patients at different timings. Nupur and Rajesh loved each other and got married. Anitha was close to Nupur and their children were best friends and classmates. So the intimacy is at the level of family friendship and may not be on an extra marital affair. Even if that is the case, I am sure, Rajesh would have known to conceal it from Aarushi and she would not have been affected by it. Aarushi would have gone to Nupur to support if she found something fishy about her dad than to Hemraj.

• Why could not Hemaraj had an extra marital affair or something outside his work in Noida when his ailing family is far in Nepal and that could have been the trigger for turmoil?

• Hemaraj was troubled and tensed and feared his life and approached a social worker. If he was afraid of Talwars, he would have taken the next train and run to his son in law or his family back in Nepal and not wait for them to come and kill him one night? So there is something else that he was afraid of and no one knows what it is?

• Dinesh Talwar trying to conceal the postmortem report. This is again an unproved theory as there could be chances that any family member would approach to know the findings but I don’t think any sensible person would ask the facts to be concealed when it comes to report of a little girl. Moreover, parents were never ashamed to talk about the vaginal swab or the white discharge of their daughter in front of the media and I don’t think they would have made attempts to conceal the fact if she was raped. That would have infact raged a educated and responsible mother like Nupur and would have only helped her stance of innocence stronger.

• Circumstancial evidence makes Talwars accused. This country witnessed millions of cases where there were so many eye witnesses and other forensic evidence but people escaping punishment just because they are capable of that. Talwars seem to be fighting with straightforward approach and that is what is making them stand behind bars today.

• If the theory that ‘Innocent till Proven Guilt’ still holds right in Indian Judiciary, then Talwars cannot be arrested unless someone comes out with concrete evidence against them.

• Aarushi and friends having sleepovers at their home and wanting privacy. How stupid of police to cliam that they were indulged in some sexual activity? The kids wanting to be alone to giggle around, play and talk, should not always indicate that it is an inappropriate gathering for some activity sounds hilarious.

• Talwars never refused to undergo Narco analysis tests or any other investigation methods and have cooperated with grace in all of their investigations. They repeated 100 times the same set of facts they were aware of to the media and police and CBI. No one found an inconsistency in what they said.

• The police couldn’t fathom a household where a teenage girl receiving a bouquet of flowers from an admirer leaves her parents unruffled. They were busy insinuating that her school project on drug addiction meant she had dodgy interests. The media were to also make ominous noises about Aarushi’s activities on Facebook and Orkut, about her having 688 ‘transactions’ with a boy from school over 45 days. 688 transactions. An average of 15 phone calls, SMSs, missed calls per day. Any beleaguered urban parent would have explained the phenomena to the UP police — it’s a teenager with a phone. But the police and media were to use this to build a portrait of promiscuity. As Pinaki Mishra, a lawyer who advises the Talwars told TEHELKA in 2008, “The whole lot have been bred on Manohar Kahaniyan, seeing sex everywhere.”

• Police not being informed before relatives in this murder. That is quite natural. If I am hurt, I would only run to my comfort zone first than to my social zone. What did police do after they came to know? They did not protect the crime scene from being tampered by people, neighbours, relatives, and press

• The insensitivity with which the police handled this crime, the media and police passing verdicts before even the investigations began. The police officer not even getting Aarushi’s name right, went on to pass derogatory comments of the victim, her family and friends and what not. Who allows this kind of defamation just because they were normal citizens in this country? Scary. If it happened to them, it can happen to any other common people in this country. Scary!

• Scene of crime dressed up heavily even before the maid arrived. The killer could have done it. Be it Talwars or not. They had enough time from the murder till dawn before they escaped

• Touch DNA is an experimental method and is insisted by talwars to be conducted which is not heard by investigation authorities. Though this could be validated right or wrong, can still stop them from running behind this method and prove either way

• If the Talwars had tampered the crime scene, why have they not hidden the whiskey bottle that had blood strains on it?

• Why Rajesh suspected Hemraj initially of killing Aarushi, was that other than they too, it was Hemraj alone who lived in that house and all probability that he killed her and escaped with some motive. As the house was locked from all sides as it used to be. Servants killing people of the house was not a rare phenomenon in Delhi /Noida in the recent past and had Rajesh done this crime, he would have planned a different story, having known that Hemaraj is also dead. For the body was just in the terrace of his house.

• On the night of the 15th, Umesh dropped Rajesh at the house and went to park the car at Nupur’s parents’ house nearby. When he returned to the Talwars’ house to deposit the car keys, he saw Nupur and Aarushi near the dining table and saw Rajesh coming out of his bedroom. Umesh says the clothes Rajesh was wearing the morning after the murders were the same as the ones he saw him wearing the previous evening when he came to return the keys. This opens up a line of enquiry. If Rajesh had committed the murders under sudden provocation, as the CBI says, where was the blood of both victims on his clothes the next morning?”

• Why would the Talwars push the CBI to keep investigating the case if they were guilty? Why would they leave the biggest trump of a clue in plain sight on their dining table — the Ballantine’s whiskey bottle with acres of fingerprints and both victims’ blood marks — if they had ‘dressed up’ the scene after committing the crime?

• Why won’t the CBI conduct touch DNA testing on the bottle and other evidence and simply put all the speculation to rest? Again, why would the Talwars agitate for such testing if they had something to hide?

• Talwars made Easiest available victim. The police made a mess of the case, they see no hope of finding the real culprits…

• Some one could have been in grudge and scuffle with Rajesh or even Hemraj

• A 8 or 9 foot size blood strain have been found next to Hemaraj’s body on the terrace. The hand print on the wall with the blood strain also did not match with Rajesh or Nupur. So there have to be a third person

• Investigation on the simple life of Hemraj is not done completely and his contacts when he was a rickshaw puller in Delhi. There could be flip side to his other wise innocent life too

• The narco tests of Krishna, said that they three were with Hemraj on the night having drinks in the terrace. Why is this not figured anywhere in the closure report

• If nacro tests results of servants are dismissed as false, then why are Talwars put through them again in 2010 during the CBI team 2 investigation

• Nupur being an Army kid puts up a bold face in front of media and answers to all the questions raised calmly and composedly. Broughtup in the military family and educated in a professional medical fraternity, I guess she gained that composure which is wrongly opinionated by the press and general public.

• Aarushi’s class teaches and school proved that she was a brilliant kid, supposedly to be a head girl the following year, and scored high which means that the girl gave importance to education and her aspiration to be a pediatrician or a dancer.

• Aarushi’s dance school and her friends said hundreds of times, how lively and happy child she was. Media almost projected her as a sex starving child which is totally absurd and wrong. She was a modern teenager full of fun and life and aiming her usual highs in career and entry to AIIMS

• Aarushi’s father’s day cards clearly denote that she shared a strong bond with her parents and they were doing everything for her best in the world. There are absolutely remote chances that they would kill her in spur of the moment rage

• Rajesh Talwar said to kill his daughter and wash her private parts. This sounds ridiculous on the father-child relationship. Rajesh would not be able to live with such a guilt for so many years after the incident had he done so and the fact that he boldy still fights for justice is clear indicator of what a sensitive father he was.

• Aarushilegacy and the activity of the NGO set up by the parents show their courage to move on with her memory despite their own fates handing at the destiny of courts that no longer care for people’s emotions and sensitivity

• I don’t think parents would have killed her for what so ever reasons and live in a house surrounded by her pictures in every nook and corner of the house, reminding them of the gruesome crime they committed. It clearly shows that they are reliving her good memories in all those pictures, people, please be sensitive !

• What is it that they are going to achieve by killing their daughter. Their dreams and full life’s effort is gone in vain

• Hemaraj could have had an extra marital affair as his family was away in Nepal for year and he lived in slums as rickshaw puller earlier. Why should the Talwars alone be blamed.


Why Talwars wouldn't have killed Aarushi and Hemraj?- Part 6- Hemraj and his hidden past - Why investigations fail in this angel?

Hemaraj is a innocent servant and cannot be blamed.  He is from a poor Nepali family and had meagre earnings.  He called Aarushi -  ' Aarushi Baby'. and treated her as his daughter.  Would he have made attempts to sexually abuse her?

Hemraj told lies that he worked in Malaysia before joining Talwars which is not true.  He was a rickshaw puller in Delhi.  Why did he lie?

If he would have approached the local social worked as she claimed?  why did he live in the same roof with talwars...why did not he flee to his son in law or confide in his friends?

Hemraj is also killed and equally abused.  But the angel of his relationships, contacts and whereabouts of his affairs are not unearthered in detail.    Hemraj's angel is totally ignored by media also just because he is a poor servant?

Hemraj and his friends and his habits have totally became immune to the case?  Neither he can nor his family could defend themselves and at the same time...he is also a sad victim?  Or was he is the reason for both the murders.

Was he involved in an affair in delhi with a married women as some journalists scribbled and that was the reason for his murder and Aarushi also became a victim because she witnessed the rustle.

Was he in good terms with his son in law who raises slogans now and then in the press?    Do we have direct answers for all these questions and why people only think about justice to Aarushi.

Are Hemraj's family not in need of knowing the truth as well and see justice?   Losing their sole bread winner and troubled by poverty and sickness... are they are not eligible for justice though they dont live in the land?

Why Talwars wouldn't have killed Aarushi and Hemraj?- Part 5- Why justice in this case is important? and Closure of CBI report is wrong?

Aarushi Talwar case has an impact on both children who know her and who dont her....thanks to the media hype and introduction of this case to Indian Children all over the world.    

The end result of this case is crucial not to have an adverse impact on the young minds where 70% of urban youth is driven by opinions created by unthinking media jouranlists, senseless police going by nonsense declarations on this case.  It is equally important to parents who all having young children at home.  

Our children think that if Rajesh and Nupur have done this, then even our parents may do it if driven by similar situations and we have the need with this case to prove that parents will not do it senselessly. 

If courts decided that they did it, they have to also prove why they did it and expose all truths so that our young minds can be explained.

 It is very important more than anyone to these children who lived with Aarusi in her happy times

These children are extended support to Rajesh Talwar and Nupur and showing their solidarity in the smallest ways possible.  They think that parents are innocent ...they are still shedding tears even after 3 years and all waiting for justice



They are walking every mile of their lives thinking that justice would prevail to their best friend


Hope their belief will not be tarnished by Indian Law and judiciary!